Frequently Asked Questions


Instructions

if you have already downloaded and registered your MiCoachee mobile application but not the www.micoachee.com sign-up

Step 1 Enable the integration of any wearable or fitness trackable devices you own in the Micoachee app on the profile Page.
Step 2 Go to www.micoachee.com and sign up for your preferred program and subscription.
Step 3 Use the same “user name” and “password” from your mobile set up.
Step 4 Go to your email and click on the link and  complete the assessment questionnaire. 
Step 5 You will receive your login information to your personalized library, where you can access your programmed videos and tools. 
Step 6 Continually Log key areas in the MiCoachee mobile application.
Step 7 Receive results based on your input and optimize your personalized program to make sure we are consistently getting progress and helping you stay on track for your goals. 
Optional Please join our developing community groups through our MiCoachee mobile application.

if you have not yet downloaded the MiCoachee Mobile application or the www.micoachee.com sign-up

Step 1 Go to www.micoachee.com and sign up for your preferred program and subscription.
Step 2 Go to your email and click on the link and complete the assessment questionnaire. 
Step 3 You will receive your login information to your personalized library, where you can access your programmed videos and tools. 
Step 4 Download the MiCoachee app on Google Play or the Apple App Store depending on your device.
Step 5 Use the same “user name” and “password” from micoachee.com set up.
Step6 Enable the integration of any wearable or fitness trackable devices you own in the Micoachee app on the profile Page.
Step 7 Continually Log key areas in the MiCoachee mobile application.
Step 8 Receive results based on your input and optimize your personalized program to make sure we are consistently getting progress and helping you stay on track for your goals. 
Optional Please join our developing community groups through our MiCoachee mobile application.

FAQs

Q. What is the Assessment and why is it important.

A. The Assessment takes 10 to 20 minutes and is our personal (but not to personal) systematic approach to ensure we provide the best resources to help by integrating yourresults into planning and creation of your personal library and coaching. There are no wrong or right answers, just put down what comes to mind first when filling it out.


Q. What is my Personalized Library?

A. Your Personalized Library is created specifically for you to access for information, instruction, and multimedia tools. You can access this through your MiCoachee mobile app downloaded on your smartphone or tablet as well as any browser.


Q. What is my “Micoachee Score” in my app?

A. The Micoachee Score is located in the center of your profile on the App. and is a 30 day snapshot of of nutrition, hydration, activity and sleep. At Micoachee we know goals are accomplished as a whole person and tracking and entering this information is vital to the overall success of the program. This helps you and MiCoachee with a reference to work with.


Q. What types of Coaching will I Receive and how often?

A. You will receive coaching via Email or SMS text. We’ll be focused on getting progress with your goals as and related behaviors/habits that lead to progress.


Q. What types if information am I manually enteringintomy mobile device?

A. We want to know the healthy stuff you are doing that can’t be automated. It’s not required, but we highly recommend you get a “wearable” such as a fitbit, smart watch or use a phone app to automatically track your activity and sleep while you enter the daily servings of things like water, fruits, and vegetables. We’ll also be working with you on tracking your progress on developing long term behaviors.


Q. What information is automatically entered into Micoachee?

A. Once you connect your wearable or fitness app to the Micoachee system it will continuously pull all the information from that system.


Q. How will the manual and automatic information help me achieve my goals?

A. All of results of these applications will be summarized to your MiCoachee coaches, so we can monitor/reinforce progress and help make changes to helpyou get to your goals. MiCoachee will be evaluating your progress and results based on your input we have received directly from you and from your wearable or fitness applications. We’ll continually optimize your personalized program to make sure we are consistently getting progress and helping you stay on track for your goals.


Q. How do I set my Goals

A. You will be sharing your goals in your initial assessment and regularly reviewing with your MiCoachee coach on your progress.


Q. What happens if I “fall off track” regarding my goals?

A. In the event that you fall off track, don’t worry our methodology, coaching and focus on different techniques and tools in your personalized library will keep you moving forward.


Q. What are the Community Groups and why are they important?

A. Our developing community groups through our MiCoachee mobile application are a way to connect with other Micoachee clients. You can access shared information related to your goals, join and see leader boards, contribute to the community with your experience or advice and be a part of our supportive community. We want to share what works for you in the program to help yourself and others. Our community tools are clinically proven effective in combating weight and helping individuals succeed through accountability, a support network and positive reinforcement.


Q. Why are there two user names and passwords?

A. Micoachee has two parts that work together. An “App” portion (front-end) where you track your activity and can view your library and a back end that houses your assessments, contains your library and process the behavioral information to help you meet your goals. We highly recommend you use the same username and password for both.


Q. Is my information personal and will any of my information be shared with anyone outside of the Micoachee Staff?

A. All information is secured and will not be shared with anyone outside of MiCoachee. In other words what happens in Micoachee stays in Micoachee!